Forge Knowledge Base

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Guidance for your Forge account, career profile, job intelligence, roadmap, Pro membership, and coaching.

All articlesAccountProfile & résuméJob intelligenceRoadmapPro & billingCoaching
Getting started

Account and access

2 articles
ACCOUNT · How do I create a Forge account?+

Choose Start free or Create my profile, enter your information, create and confirm your password, and submit the form. Forge then opens your Personal Workspace so you can build the profile used for matching and analysis.

Create or update your profile →
AccountWhat should I do if I cannot sign in?+

Confirm that you are using the email attached to your account. Use password recovery and open the newest Forge recovery email. If the link or new password still fails, submit a request under Account access. Never send your password.

Report an account-access problem →
Your evidence

Career profile and résumé

3 articles
Profile & résuméWhat belongs in my career profile?+

Add evidence you can support: current role, experience, skills, accomplishments, work beyond your title, leadership scope, compensation goals, location and work-arrangement preferences, target role, long-term direction, and deal-breakers.

Specific evidence produces more useful results than a broad keyword list.

Open your career profile →
Profile & résuméWhich résumé files work best?+

Use a text-based PDF or DOCX so Forge can read the document evidence. Scanned image-only files may not contain usable text. Convert older DOC files to PDF or DOCX before uploading.

Profile & résuméWhat is the Forge AIR résumé method?+

AIR means Action, Impact, Result. Explain what you did, why it mattered, and the measurable or observable result. Use real outcomes and never invent a metric.

Example: “Automated endpoint deployment workflows, reducing manual setup time and accelerating new-hire readiness.”

Opportunity decisions

Job cards, scores, and deep dives

4 articles
Job intelligenceWhat is the difference between Job Fit and Career Fit?+

Job Fit compares employer requirements with the evidence in your profile and résumé. Career Fit asks whether the role’s responsibilities, compensation, scope, and trajectory move you toward your selected destination.

You can be qualified for a job that is still a weak long-term move.

Read the Forge methodology →
Job intelligenceWhy can Skill Match be high while the overall score is low?+

Skill Match measures one part of the opportunity. The complete evaluation also considers experience, responsibilities, leadership scope, compensation, location, work arrangement, constraints, missing evidence, and career direction. A 100% Skill Match does not automatically make the whole opportunity a strong fit.

Job intelligenceWhat if a job card opens a closed or gated listing?+

Listings can close, move, require an employer account, or change after Forge discovers them. Forge may identify links as available, closed, gated, or unreachable, but the source can change later. Report the job title, company, and affected URL.

Report a job-card problem →
Job intelligenceWhat does an opportunity deep dive include?+

A deep dive compares the saved profile, processed résumé, and listing. It explains strengths, requirements not yet demonstrated, application priorities, résumé positioning, interview preparation, improvement actions, and cautions.

Missing evidence is not the same as missing ability. Add relevant proof instead of assuming Forge knows work you have not documented.

Development

Career Roadmap

1 article
RoadmapWhat is the Career Roadmap?+

The Career Roadmap turns recurring market requirements and profile gaps into development goals. Pro members can review items, record progress, and capture achievements. Pro currently includes 20 roadmap updates each month.

Open your Career Roadmap →
Membership

Free, Pro, and billing

3 articles
Pro & billingWhat is included with Forge Free?+

Forge Free currently includes 20 job-match refreshes each day, Job Fit and Career Fit scoring, two AI opportunity deep dives each month, a career profile, and application tracking.

Pro & billingWhat is included with Forge Pro?+

Forge Pro launches at a $19 monthly founding-member price. It includes everything in Free, 20 AI deep dives monthly, the Career Roadmap with 20 monthly updates, progress tracking, additional career-path exploration, and eligibility to purchase coaching.

The $19 rate remains while the founding subscription stays active. Coaching is separate.

Compare Forge plans →
Pro & billingWhat if I paid but Pro access is missing?+

Refresh and sign back in with the same email used for the subscription. If access or credits still do not appear, submit a request under Pro subscription or billing. Include the account email and approximate purchase time, but no card numbers.

Report a billing problem →
Human guidance

Career coaching

2 articles
CoachingIs coaching included with Forge Pro?+

No. Pro is required to book, but coaching is purchased separately. A 45-minute Career Strategy Session is $99, a three-session Coaching Pack is $249, and a six-session Career Accelerator is $449.

Review coaching options →
CoachingHow do booking and Google Meet work?+

Choose a focus and eligible session, then select an available time. Confirmed appointments use Google Meet and create the meeting link with the booking.

If the booking, scheduled date, or Meet details are missing from the Career Command Center, report it under Coaching or booking.

Open coaching booking →
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